"We looked at 10 different ERP solutions before selecting Plex. As part of our decision making process, we interviewed several implementation companies. We chose Control+M based on a track record of successful implementations and a well-qualified team of subject matter experts. We implemented Plex during the COVID crisis peak, meeting our schedule and cost targets. Control+M was an integral part in our successful Plex implementation. Great job team Control+M." 

"In 2018, I sat through the Control M presentation on Actual costing.  Once this session was completed, I decided that we needed this set up for our company.  I worked briefly with Plex, but contacted Control M when it wasn’t working properly.  Control M has been great in assisting me with the setup for actual costing.  Since, I have utilized Control M for many different things including detailed SCAR setup, analysis and training, re-writing of some key reports to fit our company’s needs, as well as multiple other issues / questions that have popped up.

Control M has been really helpful in correcting / changing setup in PLEX to make the system more fit our company’s needs.  They are very timely with their responses and have multiple people that have significant knowledge of the system.  If one person can’t figure something out, there are multiple others that jump right in to assist.  In the last year we have come a long way with PLEX and are ready to begin the migration to PLEX UX, and we will be utilizing Control M when needed." 

"I feel that choosing how you implement a new system is almost as important as choosing the system. The decisions made during this process have long lasting effects and are critical to shaping your company's future. We found a true partner in Control+M and are extremely happy that we went on this Plex journey with them. Their guidance was excellent, and their experience is unmatched. We are a much better company for having worked with Patti and her team." 

"During [a 2019 PowerPlex roundtable] conversation, one gentleman highly recommended Control + M….after the session was over, I went to the Control + M booth and spoke with both Patti and Zack.  It was after the very last session, so they were in the middle of tearing down their booth, but they still took the time to listen to me and the struggles we were going through... 

A few weeks later…I sent them the list expecting a high-level discussion about what would or would not be possible.  Instead of them just telling me that they could help me for a fee (which I experienced with another Plex partner), I felt that they cared about [our] success with Plex.  They went through my listing line-by-line trying to evaluate what could and could not be done.  In some instances, they gave us direction on how to make the change we needed but didn’t know how to do.  Later, I received an email with instructions on how to make some of the changes that they were not sure of during the call…This is the first time that someone wanted to try to help and wanted us to succeed vs. just seeing [us] as a possible client that they can make revenue from."

"Control + M helped our team convert to Standard Cost Accounting from Actual Cost Accounting for year-end 2018. Thanks to their help, the project was completed on-time under budget. This conversion significantly reduced our month end close and audit durations.

Throughout the process the team was responsive and a pleasure to work with. We continue to work with Control + M to troubleshoot and brainstorm and strongly recommend them as a partner."

"Our company self-implemented Plex. Over the next two years, we stumbled through attempting to configure the system without a clear understanding of the overall picture. Nothing really worked right and we had work-arounds stacked on top of work-arounds. After engaging Control-M, they were able to quickly understand the issues and begin developing a plan to fix the problems. Their knowledge and expertise have allowed us to make great strides in improving the stability and usability of our system over the last few months. User that had become frustrated and maligned Plex are now happy and working to move the business forward on Plex. Control-M will continue to be a part of our IT Team."

"When you are in a pickle, call Control – M. Patti’s team is quick to respond, thorough in analysis, and effective in designing and implementing solutions."

"In 2018, I sat through the Control+M presentation on Actual costing.  Once this session was completed, I decided that we needed this set up for our company.  I worked briefly with Plex, but contacted Control+M when it wasn’t working properly.  Control+M has been great in assisting me with the setup for actual costing.  Since, I have utilized Control M for many different things including detailed SCAR setup, analysis and training, re-writing of some key reports to fit our company’s needs, as well as multiple other issues / questions that have popped up.

Control+M has been really helpful in correcting / changing setup in PLEX to make the system more fit our company’s needs.  They are very timely with their responses and have multiple people that have significant knowledge of the system.  If one person can’t figure something out, there are multiple others that jump right in to assist.  In the last year we have come a long way with PLEX and are ready to begin the migration to PLEX UX, and we will be utilizing Control+M when needed."

"From the day Patti arrived she proved herself to be agile and quick. She adapted well to our challenging environment and quickly understood the intricacies of the business and how to navigate the people. Our users all held her in very high regard, and completely trust her. She earned this by understanding, never over promising, and by delivering on her promises.

Her knowledge of Business, Manufacturing,and Plex, along with her awareness that she doesn’t know it all has been a critical ingredient in success. She consistently spearheaded the fine tuning that made a huge difference to our users. Her attention to detail, from the user point of view, has been obvious to the business. Her personal dedication and commitment set a high bar for the team and the team tried to match it.

She doesn’t shy away from the issues, always presenting the facts but also always presenting viable options. That’s very important to me. I believe the success of our go live, while a team effort, is a testament tribute to her leadership and skills in this implementation. I wholeheartedly recommend Patti and would be glad to speak to anyone that wants to hear a firsthand testament to her capabilities.

If you’ve ever read “Raving Fans”, I’m a fan of Patti’s."